Song Solution Worship Planner - Knowledge Base

Known Issues for Song Solution Worship Planner

  • Access Database Read/Write Permissions MUST be set - Go to ThisPC - file:///C:/Program Files (x86)/PHSF - find PHSF.accdb - Right click - Properties - Security and set the appropriate user to have Full Control of the file.  This Video may help.
  • November 2019  -  Access Query Corrupted by Windows Updates -  Fix posted by Microsoft here
  • Trend Micro Antivirus will quarantine the PHSF.exe file - Appropriate permissions must be given.
  • March 9, 2020 - Windows 10 update created a connectivity problem which requires repairing or re-installing the AccessRuntime_x64  or AccessRuntime_x86 file which loads the Access 2013 runtime files on your computer.  Re-download the 64bit file here or the 32bit file here then  run "Repair".  Reboot if needed.
    • This appears to be a recurring problem as of March 9, 2020 - If you click on the Song Solution icon and it does not load, then run the repair.

 

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